Overview

This website is operated by Poe Collection Co., Ltd. Throughout the site, the terms “we,” “us,” and “our”
refer to Poe Collection Co., Ltd.

By accessing our website or purchasing from us, you agree to be bound by these Terms of Service
(“Terms”), including all policies referenced herein. If you do not agree to these Terms, you may not
access the website or use our services.

We reserve the right to update or modify these Terms at any time. Continued use of the website following any changes constitutes acceptance of those changes.

Eligibility

By using this website, you represent that:

• You are at least the age of majority in your jurisdiction;
• You are legally capable of entering into binding agreements;
• You will not use our products or services for unlawful purposes.

We reserve the right to refuse service to any person at our sole discretion.

Products & Services

Poe Collection Co., Ltd. specializes in natural gemstones originating from Mogok, including spinels,
sapphires, and rubies.

Certain products may be available exclusively online and in limited quantities. All purchases are subject
to our Shipping & Returns Policy.

We make reasonable efforts to display accurate colors and descriptions. However:

• Monitor displays may vary;
• Gemstones are natural materials and may contain inclusions or characteristics consistent with origin;
• Product descriptions do not constitute guarantees of future market value.

We reserve the right to:

• Limit quantities sold;
• Refuse or cancel orders;
• Modify pricing without notice;
• Discontinue any product at any time.

Pricing & Payment

All prices are subject to change without notice.

We reserve the right to refuse or cancel any order in cases including but not limited to:

• Suspected fraud
• Pricing errors
• Payment authorization failure
• Export restriction compliance

If an order is canceled after payment, a refund will be issued subject to applicable processing fees.

You agree to provide accurate billing and account information and to update such information as necessary.

International Transactions

You acknowledge that:

• Import duties, VAT, taxes, and customs charges are the responsibility of the buyer.
• Delivery timelines are estimates and not guaranteed.
• Risk of loss transfers to the buyer upon carrier acceptance.

Poe Collection Co., Ltd. is not responsible for customs delays, regulatory seizures, force majeure events, or geopolitical disruptions.

Accuracy of Information

We do not guarantee that all information on the website is accurate, complete, or current. Content is
provided for general informational purposes only.

We reserve the right to correct errors, inaccuracies, or omissions at any time, including after an order has
been placed.

Prohibited Uses

You may not use the website:

• For unlawful purposes;
• To violate intellectual property rights;
• To transmit malicious code or harmful software;
• To collect personal data of others without consent;
• To interfere with site security or functionality.

Violation may result in termination of access.

Intellectual Property

All content on this website, including text, images, branding, logos, and product photography, is the property of Poe Collection Co., Ltd. and may not be reproduced or distributed without written permission.

Third-Party Links & Tools

Our website may contain links to third-party websites or services. We are not responsible for the content, policies, or practices of any third-party platform.

Use of third-party services is at your own risk.

User Submissions

If you submit comments, feedback, or materials, you grant us the right to use, reproduce, and distribute such content without restriction.

You agree that your submissions will not violate any third-party rights or applicable laws.

Disclaimer of Warranties

All services and products are provided “as is” and “as available.”

We do not guarantee:

• Uninterrupted website operation;
• Error-free service;
• That gemstones will meet subjective expectations beyond stated specifications.

To the fullest extent permitted by law, we disclaim all implied warranties including merchantability, fitness for a particular purpose, and non-infringement.

Limitation of Liability

In no event shall Poe Collection Co., Ltd., its directors, officers, employees, or affiliates be liable for:

• Indirect, incidental, punitive, or consequential damages;
• Loss of profits or revenue;
• Market value fluctuations;
• Loss arising from use of the website or products.

Where liability cannot be excluded by law, it shall be limited to the amount paid for the product in question.

Indemnification

You agree to indemnify and hold harmless Poe Collection Co., Ltd. from any claims, losses, or damages arising from your breach of these Terms or violation of applicable law.

Severability

If any provision of these Terms is found to be unlawful or unenforceable, the remaining provisions shall remain in full force and effect.

Termination

We may terminate or suspend access to our services at any time if you violate these Terms.

Obligations incurred prior to termination shall survive termination.

Governing Law

These Terms shall be governed by and construed in accordance with the laws of Thailand applicable to Poe Collection Co., Ltd., without regard to conflict of law principles.

Entire Agreement

These Terms, together with our Privacy Policy and Shipping & Returns Policy, constitute the entire agreement between you and Poe Collection Co., Ltd.

Contact Information

Questions regarding these Terms should be directed to:

Email: legal@poecollection.com