Poe Collection Logo

Privacy Policy

Poe Collection Co., Ltd.
Effective Date: 19 February 2026

This Privacy Policy describes how your personal information is collected, used, and shared when you visit or make a purchase from Poe Collection Co., Ltd. (“we,” “our,” or “the Company”).

This Policy is governed by the laws of Thailand.

Personal Information We Collect

When you visit our website, we automatically collect certain information about your device, including:

  • Web browser type
  • IP address
  • Device identifiers
  • Cookies installed on your device

We also collect information regarding:

  • Pages or products viewed
  • Referring websites or search terms
  • Interaction behavior on the site

This information is referred to as Device Information.

Technologies Used

We collect Device Information through:

  • Cookies: small data files stored on your device
  • Log files
  • Web beacons, tags, and pixels

You may disable cookies through your browser settings. Please note that disabling cookies may affect certain site functionality.

Order Information

When you make or attempt to make a purchase, we collect:

  • Full name
  • Billing address
  • Shipping address
  • Email address
  • Telephone number
  • Payment information processed securely via third-party payment providers (such as Wise, MasterCard or VISA)

We do not store full credit card details on our servers. When we refer to Personal Information in this Policy, we mean both Device Information and Order Information.

How We Use Your Information

We use Personal Information to:

  • Process and fulfill orders
  • Arrange secure shipping and insurance
  • Issue invoices and confirmations
  • Communicate with you regarding your purchase
  • Screen transactions for fraud or risk
  • Improve website performance and user experience
  • Analyze customer behavior and marketing effectiveness
  • Provide relevant product information or communications (subject to your preferences)

We process information only where legally permitted, including for contractual necessity, legitimate business interests, or compliance obligations.

Sharing of Personal Information

We share Personal Information with trusted third-party service providers solely for operational purposes, including:

  • Payment processors
  • Logistics and shipping partners
  • Fraud prevention services
  • Analytics providers (such as Google Analytics)

We may also disclose Personal Information:

  • To comply with legal obligations
  • In response to lawful requests from authorities
  • To protect our rights, property, or safety

We do not sell personal data.

Behavioural Advertising

We may use Personal Information to deliver relevant advertising or marketing communications.

You may opt out of targeted advertising through:

  • Meta Ads Settings
  • Google Ads Settings
  • Digital Advertising Alliance opt-out portal

Please note that opting out does not eliminate advertising entirely; it limits personalized targeting.

Do Not Track

Our website does not currently alter its data collection practices in response to “Do Not Track” browser signals.

International Data Transfers

As an international business, your information may be transferred and processed outside your country of residence. We take appropriate safeguards to ensure that such transfers comply with applicable data protection laws.

Your Rights

Depending on your jurisdiction, you may have the right to:

  • Access the personal information we hold about you
  • Request correction or deletion
  • Restrict or object to certain processing
  • Withdraw consent where applicable

To exercise your rights, please contact us using the details below.

Data Retention

We retain Order Information for recordkeeping, legal compliance, and fraud prevention purposes unless and until a deletion request is submitted and legally permissible.

Changes to This Policy

We may update this Privacy Policy periodically to reflect operational, legal, or regulatory changes. The updated version will be posted on this page with an effective date.

Contact Information

For questions, requests, or complaints regarding this Privacy Policy:

Email: legal@poecollection.com